One Plan. One Rate. Know Your Cost Before You Sign.

One setup fee. One monthly platform fee. One per-minute rate. That's it.

Professional client communication

Key Capabilities

Everything you need to handle intake and client communications.

New Lead Intake

Qualify and capture new leads for PI, MVA, Premises, Mass Tort, and more.

  • Standardized scripts & disclosures
  • Scoring rubrics tailored to your firm

Existing Client Updates

High-level case status updates drawn directly from your CRM data.

  • Intelligent routing for human intervention
  • 24/7 availability in any language

Outbound Campaigns

Proactive follow-up on incomplete intakes and document chasing.

  • Fact-sheet & packet chasing
  • No-show follow-ups

Chat & Chat-to-Voice

Seamlessly switch between web chat and phone within a single interaction.

  • Web chat widget for your site
  • Integrated context across channels

Pricing

One plan, three components. No tiers, no hidden fees.

Step 1 — One-Time

$5,000 setup

Paid at initiation

Full Onboarding
Everything you need to go live
  • Discovery & configuration sessions
  • Phone number & IVR setup
  • Web chat widget setup
  • CRM integration
  • Custom workflow configuration
  • Testing & go-live support
Step 2 — Monthly

$2,000/month

Platform fee

Full Platform Access
All features included
  • Inbound + Outbound AI Agents
  • VoxVault™ Knowledge Base
  • Web Chat Widget
  • Named Account Manager
  • Monthly Reporting
  • Business-hours Support
Step 3 — Usage

$0.20/minute

All voice minutes

Pay As You Go
No minimum commitment
  • Inbound calls
  • Outbound calls
  • Chat-to-voice transfers
  • Billed monthly in arrears
  • Detailed usage reporting
  • No per-call fees

ClaimVox vs. Traditional Staffing

Human Intake Team
$15,000+

/month for 3 staff (salary, benefits, training, turnover). Business hours only.

ClaimVox AI
~$3,000

/month (platform + ~5,000 mins usage). 24/7 coverage, no sick days, no turnover.

The ROI Logic

$0.20/min

Fraction of the cost of human receptionists.

24/7

Never miss a call, even after hours.

100%

Cost recovery rate of eligible work.

Optional Add-Ons

Flexible extras for specific needs.

Document Generation
Retainers, HIPAA requests, summaries		 ~$35 / document
Warm Hand-off
Transfer to human staff		 ~$2 / transfer
Extra Language Lines
Beyond included EN/ES		 $249 / month
Dedicated AI Seat
Heavy usage lines (+2,000 mins)		 $2,999 / month
Extra Integrations
Additional CRMs, data warehouses		 $199 / month

Integrations

Works with your current systems.

  • Works with all major legal CRMs: Clio, Litify, Filevine, Captorra, and more.
  • Universal Fallbacks: RPA (robotic process automation) or daily email/CSV reports for any system.
  • VoxVault™ Knowledge Base: Private, firm-specific corpus for grounded answers with citations.

Compliance & Security

Designed for law firms.

  • TCPA-Safe: Built-in intake workflows and disclosures.
  • Encrypted Storage: Secure retention for call audio and transcripts.
  • Audit Trails: Detailed logs for supervision, QA, and audits.

Onboarding & Support

We don't just hand you software; we build your flows.

Onboarding (Setup Fee)

  • Discovery and configuration sessions
  • Setup of phone number(s), IVR, and chat
  • CRM integration setup
  • Testing, go-live, and early optimization

Ongoing Support

  • Named account manager for all customers
  • Business-hours support by email
  • Priority phone support available
  • Regular performance reviews

See results from firms using ClaimVox

View Case Studies

Pricing FAQ

Is there a long-term contract?

No. ClaimVox is month-to-month after the one-time setup fee. Cancel anytime with 30 days notice.

What counts as a "minute" of usage?

Only active voice call time is billed. Hold time, ring time, and chat interactions are not counted toward your per-minute usage.

How does this compare to hiring intake staff?

A 3-person intake team costs $15,000+/month in salary, benefits, and training — and only works business hours. ClaimVox runs 24/7 for around $3,000/month.

Can I recover AI usage as a case cost?

Per-minute voice charges for client-specific work are structured as recoverable case costs, similar to court reporting or translation services.

What if I need more than one phone line?

The platform fee includes your primary line. Additional dedicated AI seats for heavy-usage lines are available as add-ons.

What's included in the setup fee?

Discovery sessions, phone/IVR/chat setup, CRM integration, custom workflow configuration, testing, and go-live support. Everything you need to be operational.

Next Steps

See it in action before you decide.

See a Live Demo

We'll walk you through the experience with live transcripts.

Pilot Your Flows

Map your current intake workflows and see how ClaimVox handles them.

To learn more or request a proposal:

Email: info@claimvox.com