Pricing

Pick your specialists.
Then pick how far we take them.

Pick the specialists you need, then pick how far ClaimVox takes them — answered and handed back, or owned until the job is done. One monthly price. We size the minutes with you.

What do you need handled?

Nine specialists your firm can put on the phone

These are the roles ClaimVox can put on your line. Your plan decides how far each one takes the work — answered and handed back, owned until it's finished, or several running together as one operation.

Receptionist every call answered and routed
Intake Specialist leads qualified against your criteria
Website Chat Specialist web forms turned into live calls
Signing Coordinator retainers executed
Discovery & Forms Specialist interrogatories returned signed
Client Care Coordinator check-ins on schedule
Medical Records Retrieval Specialist records requested, chased, and organized
Lien Resolution Assistant lien contacts traced
Operations Concierge external coordination handled

See what each specialist does →

Answered, or finished?

The same specialist, two very different jobs.

Take the Signing Coordinator — identical specialist, identical voice, identical CRM write-back. What changes is who owns the outcome.

$500 · we answer

Signing Coordinator

on the One Specialist plan

  1. Calls the client, confirms the retainer is waiting, answers basic questions.
  2. Logs the outcome and writes it to your CRM.
  3. Client doesn't sign — the task lands with your paralegal.

You own what happens next.

$2,500 · we finish

Signing Coordinator

on the Start to Finish plan

  1. Calls the client, confirms the retainer is waiting, answers basic questions.
  2. No answer by day two — texts the link, calls again that evening.
  3. “I have questions about the fee” — handles it, re-sends, follows up.
  4. Day five, still nothing — escalates to your paralegal with the full history.
  5. Retainer executed, or a clear no on the record.

We own it until it's done.

How far should we take it?

Three plans, one monthly price each

Every plan draws on the same nine specialists and the same operating standards. What changes is how much of the work ClaimVox owns.

We answer · you act

One Specialist

From $500/month

Put a ClaimVox specialist on your line. Every call answered, screened, and logged — in your firm's voice, in any language, at any hour. Your team picks it up from there.

How firms use it

  • Receptionist — so after-hours and overflow calls stop going to voicemail
  • Website Chat Specialist — turning form fills into live calls while intent is hot
  • Intake Specialist — screening ad calls before they reach the team

1,250 minutes included · live in one business day

Build Your Specialist

Several specialists, together

Full Operation

From $5,000/month

A team of specialists working your case lifecycle as one managed operation, with shared reporting, QA, and escalation across all of them.

How firms use it

  • A full intake operation — reception, qualification, follow-up, warm handoffs — one example, not the definition
  • A client communication program — check-ins, status, and care across every open matter
  • Litigation support — discovery, medical records retrieval, and lien-contact research running together

ClaimVox manages the approved work. It does not replace attorney judgment or make legal decisions.

20,000 minutes included · scoped in discovery

Most firms start at $2,500 and run three specialists at once — intake qualification, written-discovery follow-up, and signing chase.

Enterprise Volume — from $10,000/month with 50,000 minutes. A high-volume capacity option available on any plan, not a separate product.

Have a finite list?

Finite work shouldn’t be forced into a monthly plan

Scoped Projects — starting with dead-lead reactivation

Your CRM is full of leads you already paid for. We work the list on your consent rules and hand back signed cases. Finite work shouldn't be forced into a monthly plan, so it isn't — we see the list, then price the project.

371 calls in 7 days · 8 signed intakes · ~30% live re-engagement

  • Dead-lead reactivation
  • Mass-tort outreach
  • Signing backlog
  • Discovery population
  • Records cleanup
If you grow

What more volume costs

Your plan already includes minutes — this is only what it costs if you need more. Move to a larger commitment at any time without changing how ClaimVox works for you, and the effective rate drops as volume grows.

$500per month
1,250 minutes
40¢/min included
Overage 45¢/min
5 minutes minimum
per connected call
$1,000per month
3,000 minutes
33¢/min included
Overage 41¢/min
5 minutes minimum
per connected call
$5,000per month
20,000 minutes
25¢/min included
Overage 30¢/min
Billed by the minute
no call minimum
$10,000per month
50,000 minutes
20¢/min included
Overage 25¢/min
Billed by the minute
no call minimum

Your plan already includes minutes — this is only what it costs if you need more. Move to a larger commitment at any time without changing how ClaimVox works for you, and the effective rate drops as volume grows.

On the $500 and $1,000 commitments, every connected call bills at a 5-minute minimum, then by the minute after that. From $2,500 up, connected calls are billed by the minute with no minimum. Wrong numbers and unanswered calls are never billed on any plan.

Outbound voicemails

Itemized to the matter, so you can bill it back

When a specialist reaches your client’s voicemail on an outbound call — a case status update, a records reminder, a signing follow-up — we leave a message and bill $1 flat. It never draws minutes. It arrives on your invoice with the date, the client, and the matter number, so your billing team can post it to the file as a case expense.

We only bill a message we actually left. Full mailboxes, numbers with no voicemail set up, and failed attempts aren’t billed — and nothing is billed during a free trial where your plan includes one.

Always free

Voicemails to prospects

Dead-lead reactivation, new-lead follow-up, any campaign to someone who isn’t a client yet — we don’t charge you to leave those messages, however many it takes.

You’ll still see them on your invoice, itemized at $0.00.

What every engagement includes

The same operating standards at every level

How far we take the work changes by plan, and capacity changes by commitment. The quality, security, and visibility standards do not.

Firm-approved scripts, criteria, and escalation rules

Multilingual conversations

Recordings, transcripts, and structured summaries

Live transfers and human escalation

Reporting and audit trail

Secure handling and approved controls

Configuration managed by ClaimVox within the purchased scope

How far we take the work, how deep the integrations go, and how much QA and exception handling the engagement carries are described under the plans above, because those change with scope.

Why per-minute

Your best people’s time was always too valuable for chasing signatures

The call still matters — it is the fourth attempt at it that was never a good use of an attorney. Your firm has work that only gets completed by voice, and now every necessary call gets made, completed, and accounted for at 20–40¢ a minute.

Ninety days to change your mind.

Build your own receptionist in five minutes and go live within one business day — billing starts at go-live, with 90 days to cancel for any reason. Plans from $2,500 add a 7-day free trial before that.

Build Your Specialist

No new phone system — you forward your existing line and keep your number.