Case Studies

Real deployments.
Real numbers.

ClaimVox is live at plaintiff firms nationwide — inbound intake, outbound reactivation, interrogatories, settlement operations, and document signing. Here’s what the data looks like.

See the Workflows

Multilingual · 24/7 coverage · live in under 5 business days

Real active clients. Real results.

Every case study below describes a real, active ClaimVox deployment. Client names are anonymized by default — we share firm size, practice area, and outcomes, and only name a client with their explicit approval. Want to speak with a reference firm directly? Ask during your walkthrough.

24/7 Intake

One word killed 100% of after-hours calls. We found it in real time.

Personal injury firm · California

The challenge

Marketing generated leads around the clock, but every call after 5 PM went to voicemail. Callers hung up and called the next firm. Zero after-hours coverage meant zero after-hours intake.

What we found

The original greeting opened with “Our offices are closed, but I can help…” — a 100% hang-up rate. Callers heard “closed” and left. We caught it the same day, rewrote the greeting, and redeployed within hours.

100%completion rate on qualifying calls after the fix
88/100lead score on after-hours calls
Same dayfrom problem found to fix deployed
0calls left to voicemail
Overflow handling

Every busy signal is a signed client at another firm.

25-attorney PI firm · Midwest

The challenge

Peak advertising hours — lunch and early evening — overwhelmed a three-person intake team. Busy signals meant lost leads and wasted ad spend, but hiring for volume that spiked for two hours and disappeared wasn’t cost-effective.

The result

Invisible overflow routing: callers never know they rolled over. Qualified intakes sync directly to Clio. No new headcount, no training, no turnover.

Zerobusy signals during peak hours
Directqualified intakes synced to Clio
Noadded headcount or training
2 hrsdaily peak absorbed without staffing for it
Dead lead reactivation

371 calls in 7 days. 8 signed intakes from leads the firm had written off.

Mass tort practice group · national reach

The challenge

Thousands of video-game-addiction and asbestos leads sat untouched in the CRM — people who expressed interest but were never reached. No staff time was allocated to call them, and every week they aged they became less likely to sign.

The result

A single seven-day campaign worked the list end to end, qualified against current criteria, and advanced live conversations straight into completed intakes.

371+outbound calls in one 7-day campaign
8full intakes from cold leads
~30%live re-engagement rate
<5 minto complete an intake
The numbers that moved

What a week of ClaimVox looks like

Why the results differ

Generic scripts don’t move plaintiff cases

Most voice AI vendors run the same scripts across every customer, whatever the industry. We’ve seen competitors deploy on dead-lead campaigns and produce zero conversions on lists that later converted for us.

Trained on your practice area

Specialists are built around your firm’s case types, intake criteria, and qualification rules — not a generic call-center template.

Tuned on real call evidence

When something isn’t working — like a greeting that made callers hang up — we find it in the transcripts and fix it the same day.

Measured on signed cases

Reporting is built around qualified leads and signed cases, not raw dial counts or connected minutes.

See these numbers
on your own workflow.

We build the walkthrough around your firm’s highest-value workflow — and you see the conversation, the action, and the receipt in your system of record.

Build Your Specialist

Client names shared only with explicit approval.