New Medical Records Retrieval Voice AI for Plaintiff Law Firms

Every conversation your cases need
without hiring more staff.

Nine voice specialists running your scripts and your criteria — from the first call, through the signed retainer and the medical records, to the case update nobody had time to make.

Build Your Specialist
  • Answer every caller
  • Move cases forward
  • Chase what your team can’t

Live on your phone line within one business day of signup.

Hearing is believing

Demo Console Live

Talk to a live ClaimVox specialist

10,000+ conversations every week for plaintiff firms across the country.

Personal Injury MVA Mass Tort Asbestos / Meso Camp Lejeune BSA Multilingual — EN, ES, and more
New specialist

Medical records, requested, chased,
and organized before they reach your desk.

Records are where cases sit and wait. Our newest specialist faxes the release, works the provider’s phone tree until the records come back, and hands your case team a file that is already organized. See how it works.

Medical Records Retrieval Specialist New

From signed release to a file your team can use

Built on the engine behind our Lien Resolution Assistant — the one that already navigates carrier phone trees every day — and pointed at the records your cases are waiting on.

Requests the records
Faxes the signed records release to each treating provider and logs the confirmation against the matter.
Chases them down
Calls the practice, navigates the IVR to the records department, and stays on hold or calls back as needed — until the records are faxed over.
Organizes what comes back
Uses natural-language processing to structure the records for the case team — providers, dates of service, diagnoses, treatment, and bills — so anyone on the file can ask the records a question in plain English instead of paging through them.

ClaimVox retrieves and organizes the records. Your attorneys decide what they mean.

You know where the cases leak.
So do we.

Every firm loses cases the same three ways. Here’s what changes when the phone stops being a bottleneck.

Run leaner

Take the pressure off your intake team

100%

Answer rate across calls, texts, and chat — nights, weekends, and lunch hours included.

Sign more

Turn dormant leads into signed cases

8

Signed intakes in 7 days from leads one firm had already written off.

Serve better

Keep every case moving after the first call

2,000+

Outbound calls in a two-week peak on eight-form release packets — signatures chased, discovery returned, clients kept current.

Real numbers from live deployments — detailed in the case studies.

What we handle

Take this off your team’s plate

Nine specialists, each with one clear job — running your firm’s own scripts, criteria, and rules.

These are the roles ClaimVox can put on your line. Your plan decides how far each one takes the work — answered and handed back, owned until it's finished, or several running together as one operation.

Answer every caller

The front door, covered around the clock — so the 7:42 PM caller gets the same intake as the 10 AM caller.

Receptionist

Screens new matters, routes current clients, and takes a complete message from providers and vendors — nobody waits until morning.

Intake Specialist

Qualifies prospects against your criteria and brings dormant leads back into motion — with live transfer when it counts.

Website Chat Specialist

A form fill or a chat message becomes a live phone call in seconds — while they are still on your site, not whenever someone gets to the callback list.

ClaimVox call log showing intake KPIs, funnel, call volume and a table of recent calls

Move cases forward

The follow-up your staff never has time for — signatures chased, discovery completed, clients kept current.

Signing Coordinator

Sends and resends retainers, releases, and settlement paperwork, then escalates the exceptions that need a person.

Discovery & Forms

Walks clients through interrogatories and fact sheets conversationally, flags inconsistencies, and returns organized answers for review.

Client Care Coordinator

Checks in on treatment, captures new numbers and providers, and restores contact when a client goes quiet.

ClaimVox call detail with recording, transcript, captured case intake fields and an AI summary

Chase what your team can’t

The calls nobody wants to make — provider records departments, carrier phone trees, vendor coordination, and the repeatable outside work that eats afternoons.

Medical Records Retrieval New

Faxes the release, works the provider’s phone tree until the records arrive, then organizes them so your case team can ask the file a question.

Lien Resolution Assistant

Navigates carriers, TPAs, and recovery vendors to find the right lien handler, then returns structured contact information the same day.

Operations Concierge

Confirmations, registrations, logistics, and tracker updates — on a bounded script with clear human escalation.

ClaimVox campaigns view on a laptop showing outbound campaign performance
88/100
lead score on after-hours calls — matching the firm’s best business-hours intake
30%
of dead leads re-engaged in live conversation
1 day
from signup to a live intake specialist on your phone line
Pricing

Pick your specialists. Then pick how far we take them.

Pick the specialists you need, then pick how far ClaimVox takes them — answered and handed back, or owned until the job is done. One monthly price. We size the minutes with you.

We answer · you act

One Specialist

From $500/month

Put a ClaimVox specialist on your line. Every call answered, screened, and logged — in your firm's voice, in any language, at any hour. Your team picks it up from there.

1,250 minutes included · live in one business day

Build Your Specialist
Most firms start here

We don't stop until it's done

Start to Finish

From $2,500/month

The same specialists, but we own the outcome. We keep calling, texting, handling objections, and escalating until the job is actually finished — and report on every one.

7,500 minutes included · live in under 5 business days

Several specialists, together

Full Operation

From $5,000/month

A team of specialists working your case lifecycle as one managed operation, with shared reporting, QA, and escalation across all of them.

20,000 minutes included · scoped in discovery

Most firms start at $2,500 and run three specialists at once — intake qualification, written-discovery follow-up, and signing chase.

On the $500 and $1,000 commitments, every connected call bills at a 5-minute minimum, then by the minute after that. From $2,500 up, connected calls are billed by the minute with no minimum. Plans from $2,500 begin with a 7-day free trial. See full pricing.

Nothing disappears into a black box.
Ask your call data anything.

Every call is recorded, transcribed, summarized, and searchable in plain English — and the result lands in the system you already run.

ClaimVox dashboard answering the plain-English question 'How many weekend calls have we received this month?' with a breakdown by day

Seamlessly integrates with your case management system

Litify Clio Filevine Lawmatics HubSpot
Better coverage, better experience

Why ClaimVox is different

Scales like software, works like your best paralegal
Plays nice with your case management system
No IT project required — we build and run it
Conversations, not phone trees
Ethics & security at our core

Built for regulated practice

Law firms carry obligations around competence, confidentiality, supervision, and candor when using AI. ClaimVox is designed to help you meet them — not work around them.

Boundaries

Identity checks, required disclosures, TCPA-safe scripts, and human handoff on every sensitive turn.

Testing

Every change validated in staging against hard scenarios. Nothing reaches your callers untested.

Supervision

Review queues, approvals, and full audit trails for supervision, QA, and ethics compliance.

Start at the front door.
Keep going from there.

We build the walkthrough around your firm’s own workflow — and you see the conversation, the action, and the receipt in your system of record.

Build Your Specialist

Plans from $2,500 start with a 7-day free trial. Every plan has 90 days to cancel.