The 7:42 PM call

The call after hours should get
the same intake as the one at 10 AM.

Without ClaimVox
7:42 PMMissed callno answer
7:44 PMVoicemail, 8 secondsunheard
7:51 PMCalls the next firm on the listgone
Case never reaches the firm.
VS
With ClaimVox
7:42 PMAnswered on the first ring0:00
7:46 PMQualified — MVA, treating, unrepresented✓
7:47 PMWritten to CRM, partner texted✓
Signed retainer by Wednesday.